Maintenance
Our expert Maintenance Team works efficiently to handle repairs, upkeep, and general property management, ensuring all our student accommodations remain in excellent condition. Contact us today – [email protected]
At House Hunt, we are dedicated to providing well-maintained, safe, and comfortable student properties, allowing you to focus on university life without worrying about property issues. Our expert Maintenance Team works efficiently to handle repairs, upkeep, and general property management, ensuring all our student accommodations remain in excellent condition.
Responsive and Reliable Maintenance Service
- End-to-end service – We handle every aspect of the renovation process, from start to finish. Design, Renovate, Let and Manage with House Hunt Renovations!
- Tailored for landlords & investors – Our renovations are designed to maximize both rental yields and property value.
- Expert architects – Our in-house architects design functional and aesthetic properties that make the most of your space.
- Full regulatory compliance – We ensure all renovations meet EPC, HMO, and safety regulations.
- Exceptional workmanship – Our designs create modern, functional, and attractive spaces that appeal to tenants and buyers alike.
- Affordable pricing – We deliver high-quality renovations at competitive prices.
- Proven track record – We have successfully transformed numerous properties in Selly Oak and surrounding areas.
Whether it’s a minor fix or an urgent repair, our team is committed to resolving issues quickly and professionally. All our properties, located in prime student areas near the University of Birmingham, and just a 10-minute train ride from Aston University and BCU, are regularly inspected to ensure they meet the highest standards. We work closely with landlords and trusted contractors to ensure every property remains safe, functional, and compliant with housing regulations.
At House Hunt, we believe a well-maintained property enhances your student living experience. If you ever need assistance with maintenance or repairs, our friendly and professional team is always ready to help.
Reporting Maintenance Issues
If you have a maintenance-related issue, don’t worry—this is completely normal. Even well-maintained properties may require occasional repairs. To efficiently handle all maintenance requests, we have a designated team based in our Selly Oak branch.
How to Report an Issue
- Please report all maintenance issues by emailing [email protected].
- Avoid calling the office for maintenance requests, as our admin team will direct you to submit your request via email.
- Reporting issues through any other method may cause delays.
For emergency issues outside working hours, call our emergency line at 07942 899894. Alternatively call our office at 0121 4488 992 and follow the instructions on the answering machine to reach our emergency contact. Only use this line for urgent issues that cannot wait until the next morning, such as:
- Heavy leaks
- Security concerns
- Safety – related emergencies
- Flood or heavy leak
- Fire
- A break in or property not secure
- A Gas leak
- No functioning w/c (where there is only one in the property)
Note: Calling the emergency line for non-emergency issues may result in a charge.
Our Maintenance Commitment
House Hunt is committed to ensuring that both our tenants and properties are well looked after. In return, we ask our tenants to take care of their rental properties. Our highly trained maintenance contractors specialise in various fields and work diligently to resolve issues as quickly as possible.
Response Times Based on Priority
We strive to address maintenance issues within the following timeframes:
Emergency Repairs (Within 24 hours)
- Flooding or serious leaks
- Fire
- Break-in or property not secure (Police must also be notified)
- Gas leak
- No functioning toilet (if there’s no other working toilet in the property)
Urgent Repairs (Within 72 hours)
- Pest control
- Fire alarm and electrical faults
- Roof leaks & minor internal leaks
- Oven faults or fridge/freezer not working
- No functioning shower
- No heating or hot water
Non-Urgent Repairs (Within 5-7 working days)
- Signs of damp
- Broken units & woodwork
- General plumbing (e.g., dripping taps)
- Light fittings
- Curtains & blinds
- Blocked drains
- General appliance faults (washing machines, TVs, microwaves, dishwashers, etc.)
- Broken furniture
General Maintenance (Within 28 days)
- Signs of damp
- Broken units & woodwork
- General plumbing (e.g., dripping taps)
- Light fittings
- Curtains & blinds
- Blocked drains
- General appliance faults (washing machines, TVs, microwaves, dishwashers, etc.)
- Broken furniture
Additional Information
- An inventory form will be sent to you to be completed within 7 days of moving in. Photos and videos are required.
- When reporting maintenance issues, please include as much detail as possible along with images and videos to help our team address the problem efficiently.
- Some repairs may require multiple visits, especially if materials or third-party contractors are needed. You will be kept informed about the job status.
For any maintenance-related queries, always email [email protected] to ensure a prompt and effective response. We appreciate your cooperation in keeping our properties well-maintained and comfortable for all tenants.
With our proactive approach and in-depth knowledge of the student property market, we ensure your property reaches the right buyers and achieves the best possible sale price. From marketing and negotiations to finalising the sale, we take care of everything so you can enjoy a hassle-free experience. If you’re thinking about selling your student property, contact our Sales Team today—we’re ready to help you achieve the best results.
